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Crisis Commander's New Incident Management System

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Incident Management System

Capture, investigate, resolve and report incidents across the organization

OVERVIEW

The Crisis Commander Incident Management System (IMS) centralizes and streamlines the Incident Management Process by managing all types of incidents, including cyber and physical security incidents, and breaches of corporate ethics. IMS is a web-based Incident Management System, which is used to capture events, evaluate incidents, then assign to the appropriate personnel for further investigation, tracking and resolution.

IMS enables a consistent response in managing investigations from start to finish, reporting on trends, losses, recovery efforts, and identifying any related incidents. IMS handles incidents anywhere organizations operate – from detection through to analysis and resolution.

KEY BENEFITS

WHISTLEBLOWER CAPABILITY – supports anonymous reporting of incidents and breaches of ethics in accordance with Sarbanes-Oxley, EU Data Privacy, and U.S. Public Disclosure Acts

FLEXIBLE, AUTOMATED SOLUTION – handles the incident life cycle from start to finish enterprise-wide

EFFICIENT RESPONSE – provides rapid access to predetermined response procedures, therefore employees know what to do and act accordingly

EASE OF IMPLEMENTATION – as a cloud-based application, IMS can be implemented quickly and easily for rapid ROI

ESCALATION – if an incident becomes critical, it’s simple to escalate to the Crisis Commander Crisis Management System

PROVEN – The Crisis Commander Incident Management System was originally deployed in the UK as a custom application in 2007 and has been tested and used extensively since.

QUICK FACTS

  • Track incidents and ethics violations company-wide through configurable, easy-to-use web-based application
  • Anonymous reporting capability
  • Separate tracks for HR/Ethics violation investigations
  • Prioritize incidents based on severity
  • Report on incidents using established and/or customized reports
  • Detailed, secure audit trail

DATA SHEET

Download our IMS Data Sheet for more information.