The Software
Most hospitals use an inefficient, binder-based approach to maintain HICS compliance, conduct exercise and tests, and respond to emergencies. Our web-based, fully automated Incident Management and Business Continuity system Crisis Commander has been automating this process for hundreds of client organizations for nearly 10 years. Crisis Commander was designed by emergency management professionals in the U.S. and Europe to make preparing for and managing major and minor incidents efficient and effective.
The HICS paper-based process consists of multiple binders with hundreds of checklists, thousands of tasks and multiple forms for incident command teams ranging from 2 to 75 people to respond to 27 different types of emergency situations defined by the federal government, in addition to other potential vulnerabilities. Training hospital staff, complying with regulations and maintaining this manual process is costly, cumbersome and inefficient.
Crisis Commander does away with this paper based process and replaces it with a web-based tool that can be managed from any PC or any mobile device. Crisis Commander enables hospital incident management teams to Communicate, Coordinate and Collaborate during an incident, resulting in efficient, effective incident management. All actions, communications and decisions are logged in detail, providing situational awareness, and easy after-action reporting.
Crisis Commander for Hospitals comes preloaded with all 27 HICS Incident Response Guides, HICS Forms, Job Actions Sheets, and exercise scenarios pre-loaded. All these documents are fully editable and customizable.
Standard Features and Services:
- Web- based system- no capital costs
- CC Mobile: Access using any mobile device
- Extremely user friendly
- HICS Incident Response Guides, Forms, JAS etc pre-loaded and customizable
- Team/plan activation, task assignment/ reassignment, deactivation
- Communications/ Mass Notification via SMS (text) and email
- Crisis Home Page to post information on WWW
- Secure Blog/chat for team collaboration
- Control Panel to provide Situational Awareness
- Online Meeting Tool
- Reporting and after action reports
- Scales for any size Hospital Network, from 1 to 100s
- Develop plans on the fly in real time for unplanned scenarios
- Hosted and backed up at multiple locations
Optional Features & Services:
- Voice notification (Mass Notification)
- Voicebank (Dial-in information line)