Late Friday afternoon a member of the IT Security team contacted Dave H, the manager of security for North American manufacturing for a major global company, to advise Dave that a data breach had been detected and that hackers had access to the company’s internal systems. Malware had been found on the company’s network, that [...]
Recent Posts
Major Manufacturer Uses Crisis Commander to Combat Data Breach
The Role of Social Media in Crisis Management
I have received a number of inquiries recently on the use of Social Media in Crisis Management and Crisis Communications. Social media is becoming increasingly popular, and for teenagers has virtually supplanted the use of email. There are, however, very real risks and limitations on the use of social media in the context of Crisis [...]
UEFA Signs Up For Crisis Commander
13 AUG 2009 Crisis Commander has been signed up to provide a web based Emergency Operations Centre during UEFA’s new European club football competition the Europa League, plus all of UEFA’s other European football competitions. Crisis Commander will be deployed at every match until the end of the 2011-12 competitions enabling UEFA to communicate, collaborate [...]
Crisis Commander Wins Prestigious BCM Award
28 MAY 2009 Crisis Commander has been named the Most Innovative Solution of the Year 2009 at the prestigious Business Continuity Awards. This long-running annual event is organized by CIR magazine to recognise excellence within the field of business continuity and operational risk management. The presentation of this year’s awards were held at the Grosvenor [...]
Crisis Commander To Help Make London A Safer City
24 FEB 2009 City of London Corporation, which provides local government services for the financial and commercial heart of Britain, the ‘Square Mile’, has implemented new contingency and continuity planning software at its Emergency Planning Department in London. The implementation of the new software is a critical step towards a safer London. City of London’s [...]
Crisis Commander Strengthens The EU’s Pandemic Response
3 FEB 2009 The European Centre of Disease Prevention and Control (ECDC) has implemented new crisis communication and contingency planning software. ECDC is an EU agency whose aim is to strengthen Europe’s defences against infectious diseases and its mission is to identify, assess and communicate current and emerging threats to human health posed by infectious [...]
Heathrow’s 2nd Largest Airline Implements Crisis Commander
10 JAN 2009 London Heathrow’s second largest airline, bmi, has implemented a new integrated incident management and alert notification system at its Emergency Response Centre at London Heathrow and its Operations Control Centre at Donington Hall, Derby. The new Software-as-a-Service (SaaS) is called Crisis Commander and will be used by between 10 and 25 staff, [...]
UK’s Largest Insurance Provider Implements Crisis Commander
8 JAN 2009 Norwich Union (now known as Aviva Insurance)the UK’s largest insurance services provider has signed a three year agreement with Safeguard Communications UK Limited. Norwich Union will be using the Crisis Commander suite of automated business continuity tools to support their internal organisational crisis response infrastructure
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