I have received a number of inquiries recently on the use of Social Media in Crisis Management and Crisis Communications. Social media is becoming increasingly popular, and for teenagers has virtually supplanted the use of email. There are, however, very real risks and limitations on the use of social media in the context of Crisis [...]
Recent Posts
The Role of Social Media in Crisis Management
Being Prepared for a Crisis
I’m sure you remember the shooting incident on September 16 at Johns Hopkins in which a physician and patient were shot – I certainly do as my wife is a Johns Hopkins attending physician and was in the complex at the time. As you may recall the physician survived, but the patient and assailant did [...]
Crisis Management
I saw an interesting article, in the Globe and Mail, Toronto’s leading newspaper, that looks at Crisis Management from a higher level than most of us practitioners that deal with this stuff on a daily basis. While a large part of most of our jobs is spent preventing Incidents and Business Interruptions from becoming a [...]
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